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Laura Toups Hetzler

Laura Toups Hetzler, MD

Reconstructive Plastic SurgeryFacial Plastic SurgeryOtolaryngology

Telemedicine Visits Available
Accepting New Patients
Need help scheduling? Call 225-765-1982

Highlights

Languages

  • English

Gender

Female

About Laura Toups Hetzler

About The Provider

Laura Hetzler, MD, FACS is dual Board Certified in Facial Plastic and Reconstructive Surgery as well as Otolaryngology, Head and Neck Surgery. She received her medical degree from Louisiana State University School of Medicine in New Orleans and completed an internship in General Surgery at Ochsner Clinic Foundation in New Orleans. She completed her residency in Otolaryngology-Head and Neck Surgery at Loyola University in Chicago, IL. Dr. Hetzler then pursued advanced training in Facial Plastic and Reconstructive Surgery by completing a Fellowship at University of California, Davis in Sacramento, with a focus on cleft lip and palate surgery. Dr. Hetzler is full time faculty and Associate Professor for LSU School of Medicine in New Orleans and is the Program Director for the Department of Otolaryngology – Head and Neck Surgery residency. Dr. Hetzler began building the Our Lady of the Lake Children's Hospital Cleft and Craniofacial team shortly after her arrival in 2010 and is currently the team director for the clinic. Dr. Hetzler avidly participates in humanitarian missions around the world including China, Central America and South America for cleft lip and palate surgical teams. Dr Hetzler also cares for victims of trauma as well as other congenital and acquired deformities, facial nerve paralysis and cancer reconstruction. Dr. Hetzler wanted to be a physician from a young age and feels it is a privilege to be a servant every day.

Video

Locations

  1. Our Lady of the Lake Facial Plastic and Reconstructive Surgery
  2. Our Lady of the Lake Hearing and Balance Center
    • 7777 Hennessy Boulevard, Suite 709, Baton Rouge, LA 70808
    • Get Directions
  3. LSU Health Baton Rouge Surgical Center
  4. Our Lady of the Lake Head and Neck Center
  5. Our Lady of the Lake Children's Health Cleft Palate

Expertise

Education

  • Fellowship: UC Davis Health System, Otolaryngology, 2010
  • Residency: Loyola University Medical Center, Otolaryngology, 2009
  • Internship: Ochsner Clinic Foundation, General Surgery, 2005
  • Medical/Professional Education: LSU School of Medicine in New Orleans, 2004

Board Certifications

  • Otolaryngology: American Board of Otolaryngology - Head and Neck Surgery, 2010

Insurance

Please contact the practice to find out if your health plan is accepted.
Search plans
  • Aetna Better Health
  • Aetna/Coventry (All Products)
  • AmeriHealth Caritas
  • BCBS Medicare Advantage LA
  • Beacon Health Options
  • Cigna
  • Cigna Behavioral Health
  • Coventry
  • Coventry National/First Health CCN
  • FARA
  • Gilsbar 360
  • Healthy Blue
  • Humana (All Products)
  • Humana Military/Tricare
  • Integrated Health Plan
  • LA HealthCare Connections
  • Louisiana Medicaid
  • Magellan
  • Medicare
  • Mental Health Network
  • Mississippi Medicaid
  • Multiplan/PHCS
  • New Directions
  • Optum/United Behavioral Health
  • People's Health
  • Railroad Medicare
  • Shared Health
  • Three Rivers
  • UHC Community
  • United Healthcare (All Products)
  • USA MCO
  • Vantage
  • Wellcare
  • Woman's Hospital
  • Zelis

Ratings & Reviews

5 out of 5

116 ratings, 15 reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Provider explained things clearly
Provider showed concern
Provider included you in decisions
Likelihood of recommending this provider
Provider discussed treatment options
Search reviews
    5 out of 5 stars
    Reviewed on 3/28/2026

    Great visit. I learned a lot about my condition

    5 out of 5 stars
    Reviewed on 1/14/2026

    Had very good experience.

    5 out of 5 stars
    Reviewed on 10/29/2025

    will recommend my Dr. She was great to me

    5 out of 5 stars
    Reviewed on 10/19/2025

    Dr Hetzler is very caring and compassionate. She explains everything so I can understand. She really cares about you

    5 out of 5 stars
    Reviewed on 9/6/2025

    Excellent

    5 out of 5 stars
    Reviewed on 8/28/2025

    Incredible care & explanations from Dr. Hetzler and her entire care team!

    3 out of 5 stars
    Reviewed on 8/21/2025

    I was treated in a routine manner. Two additional persons were in the room: one identified herself as An observer"; the other in scrubs & cap was not indentified. Neither interacted with me. I felt the doctor rushed with injections ( resulting in more than usual bruising) and spent much time instructing person in coding post visit on the computer.

    5 out of 5 stars
    Reviewed on 8/7/2025

    All good!

    5 out of 5 stars
    Reviewed on 6/24/2025

    Always the best! I trust Dr. Hetzler with all my medical issues. She is very personable

    5 out of 5 stars
    Reviewed on 5/20/2025

    Dr. Hetzler was wonderful! This was a very pleasant, thorough and informative visit! I was thankful that Dr. Hetzler reviewed my chart & was familiar with all of my concerns prior to meeting me. Excellent experience!

    5 out of 5 stars
    Reviewed on 5/6/2025

    Very grateful to Dr Hetzler

    5 out of 5 stars
    Reviewed on 4/29/2025

    Great staff

    5 out of 5 stars
    Reviewed on 4/29/2025

    Very patient and concerned about my issues

    5 out of 5 stars
    Reviewed on 4/29/2025

    Very courteous and informative

    5 out of 5 stars
    Reviewed on 4/15/2025

    Dr Hetzler was great!